The Battle for the Internet: Seniors and Health (Part 2)

“I can’t even think about the Internet. Sometimes I imagine it like all the world’s newspapers taped together.” “I watch people who know how to use the Internet phones and I feel like I’m stuck in slow-motion, watching the rest of the world move by.” “I’d rather spend an hour waiting to speak to someone on the phone than try to find the answer online.” These are the voices of…

Read More…

The Battle for the Internet: Seniors and Health (Part 1)

First in a series of user experience and information architecture challenges to the public good When are the three most likely times a senior citizen will call a younger family member? The first two – holidays and birthdays – stand to reason, but the third – help with a technical task – suggest that some people in user experience are not doing their jobs. It is no secret that campaigns…

Read More…

Date: March 27, 2011

Author: admin

Tags: , , ,

No Comments »

Standing at the Threshold of Heaven

Today’s view from the ground: Tokyo, Japan, April 2011   In the above photo, a health care volunteer in Sendai helps treat a radiation reaction on a woman’s face after she was evacuated from the Fukushima area. I was last in Tokyo’s Narita Airport six months ago. If someone had come up to me then and told me what the next half year would be for me and the world, I…

Read More…

Notes on a Civilization Under Fire

Today’s view from the ground: Sendai, Japan, April 2011   Sakura float by The breeze on the lonely stream The beat my heart skipped – a haiku on Thursday morning   Old tents on new ground In scents of fuel and fire The dead have voices – a haiku on Friday night   In the above photo, a boy looks at the wreckage of Sendai at sunset yesterday. The order to…

Read More…

Date: January 11, 2011

Author: admin

Tags: , , ,

No Comments »

Starting a Medical School in Haiti

Return to Port-au-Prince Today’s view from the ground: Port-au-Prince, Haiti, January 2011 Haiti. You’ll laugh. You’ll cry. It’ll change your life – or end it. The return to Haiti was supposed to begin with a hike to resupply Cloud Forest, a roadside medical shack in the idyllics highlands of the southern peninsula where Clayton was headed before Sarah shanghaied him to Nord-Ouest. Upon my arrival in Port-au-Prince, I waited for…

Read More…